Privacy policy

Privacy Policy

Introduction

Welcome to Vayla store. Your privacy is very important to us, and we are committed to protecting your personal information in accordance with this Privacy Policy.

By using our website, you agree to the collection and use of information in accordance with this policy and our store terms and conditions.

Information We Collect

We may collect personal information when necessary to process your orders, provide customer support, or improve your shopping experience.

Full name
Phone number
Email address
Shipping and billing address
Order and payment details

How We Use Your Information

Your information may be used for the following purposes:

Processing and delivering orders
Providing customer support
Sending order updates and notifications
Improving our products, services, and website experience
Preventing fraud or unauthorized activities

Data Protection

We take appropriate security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

Your personal information will only be retained when necessary for legal, operational, or customer service purposes.

Cookies

Cookies are small files stored on your device to improve your browsing experience and remember your preferences.

Cookies are required to use certain website features such as the shopping cart and checkout process.
Cookies do not store sensitive personal information.
Anonymous cookie data may be used for analytics and website performance improvements.

Third-Party Services

We may work with trusted third-party service providers such as shipping companies and payment gateways to complete your orders and services.

These providers only receive the information necessary to perform their services.

User Rights

You have the right to:

Access your personal information
Request corrections to inaccurate information
Request deletion of your data when legally permitted
Contact us regarding any privacy concerns

Communication

We may contact you through email, phone, WhatsApp, or other communication methods regarding your orders, account, or important store updates.

Policy Updates

Vayla reserves the right to modify or update this Privacy Policy at any time without prior notice. Continued use of the website means acceptance of any updates or changes.